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Domain Transition and Implementation Services

Overview


Software, Web & Mobile Development
Redwood City, California, United StatesPosted: October 2, 2026Deadline: November 4, 2026

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SUMMARY


The County seeks an experienced technology vendor to plan and execute a domain transition affecting public websites, email, identity systems, cloud applications, and integrated services. The work must maintain service continuity and include technical validation, stakeholder communications, and public outreach support.

KEY REQUIREMENTS


CONTRACT DURATION


36 months

TIMELINE


Release Project Date: October 1st, 2026

Pre-Proposal Meeting: October 7th, 2026

Question Submission Deadline: October 14th, 2026

Proposal Submission Deadline: November 4th, 2026

Demonstration/Interviews: Week of December 7th, 2026

QUESTION DEADLINE


October 14, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


County Of San Mateo

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DESCRIPTION


The County is seeking a vendor to provide comprehensive domain transition and implementation services for its public websites and email addresses. The engagement will include assessing the County’s current federated domain and forest environment, developing a countywide transition strategy and implementation plan, and providing full implementation support.

The selected vendor should demonstrate expertise in DNS, website redirects, email addressing, identity and authentication systems including Active Directory and Entra ID, and integrated applications. The transition must be completed without a user-facing outage, with authentication functioning correctly after username, User Principal Name, and email changes. Legacy URLs must redirect properly, and SaaS-based cloud applications and County email must operate using the new domain.

The scope will also include stakeholder communication and outreach planning, including press releases, website notices and FAQs, newsletters, social media content, and staff communication templates. Discovery and assessment will determine the websites and web applications affected. Redirects, search engine optimization, embedded links, allowlists, and integration endpoints may require coordinated validation and testing. A pre-bid meeting is scheduled for October 7, 2026, and questions must be submitted by October 14, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due November 4, 2026. Questions must be submitted by October 14, 2026.
Who issued this RFP?
It was issued by County Of San Mateo. The work is located in Redwood City, California, United States.
Who is a good fit for this opportunity?
  • Experienced domain migration and implementation services provider
  • Expertise in DNS, Active Directory, Entra ID, identity authentication, and email transitions
  • Proven ability to manage public websites, web applications, redirects, SEO, and integrated endpoints
  • Demonstrated record of executing complex migrations without user-facing outages
  • Capable of providing stakeholder communications, public notification, and outreach planning
  • Experienced with county or other public-sector technology environments

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