Workers' Compensation Third-Party Administrative Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Proposal Released: July 6th, 2026
Questions Due to City: July 17th, 2026
Response from City: July 24th, 2026
Proposals Due/Opening: July 30th, 2026
Anticipated Award Date: September 30th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Springfield
DESCRIPTION
The issuing organization is seeking a vendor to provide workers' compensation third-party administrative services for a one-year contract term. The selected provider will deliver comprehensive workers' compensation claims administration and related support services.
Scope of work includes claim intake, investigation, reserving, medical management coordination, indemnity administration, litigation management, reporting, regulatory compliance, and claim closure. The provider is also expected to serve as a collaborative partner working closely with human resources, legal, payroll, departmental representatives, and other stakeholders to improve claim outcomes, reduce claim duration and costs, support return-to-work initiatives, and offer strategic recommendations for continuous program improvement.
The services must include a secure, web-based claims management system that allows authorized city personnel to review claim notes, financial activity, reserve history, payment history, and both standard and ad hoc reports. Questions regarding the solicitation must be submitted no later than July 17, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 30, 2026. Questions must be submitted by July 17, 2026.
- Who issued this RFP?
- It was issued by City Of Springfield. The work is located in Springfield, Illinois, United States.
- Who is a good fit for this opportunity?
- Third-party administrator specializing in workers' compensation claims management
- Experience serving municipal or public sector clients
- Secure web-based claims management platform with reporting capabilities
- Strong capabilities in medical management, litigation coordination, and indemnity administration
- Knowledge of workers' compensation regulatory compliance and claim closure processes
- Collaborative account management team able to work with human resources, legal, payroll, and department staff
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.