Worker's Compensation Third Party Administration Claims Management Services
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release Date: July 2nd, 2026
Deadline for Questions: July 14th, 2026
Question Response Deadline: July 23rd, 2026
Offer Due Date: July 31st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Phoenix
DESCRIPTION
The City is seeking a qualified vendor to provide comprehensive workers' compensation claims administration and management services. The selected contractor will oversee claims from initial reporting through closure, ensuring compliance with all applicable laws, regulations, and City requirements. Responsibilities include timely investigation, evaluation, and resolution of claims, as well as the processing and issuing of medical and indemnity benefit payments.
Additional duties involve coordinating medical management, facilitating return-to-work programs, and managing claim resolution activities. The contractor is also expected to handle subrogation, restitution, lien recovery, and third–party recovery. Maintaining complete claim files and real-time data access is required, along with preparing regulatory filings, compliance reports, and monthly, quarterly, and annual claims reports. On-site staffing, dedicated account management, customer service, audit support, and recovery tracking are integral components of the service. A non-mandatory pre-offer conference is scheduled, and all questions are due by the specified date.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 31, 2026. Questions must be submitted by July 14, 2026.
- Who issued this RFP?
- It was issued by City Of Phoenix. The work is located in Phoenix, Arizona, United States.
- Who is a good fit for this opportunity?
- Experienced third-party administrator specializing in workers' compensation
- Demonstrated compliance with relevant state and federal regulations
- Ability to provide on-site staffing and real-time data access
- Track record in claims management, medical management, and recovery services for municipal clients
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.