(1) Vendor needs to provide work order software. • Agency seeking proposals for a comprehensive, user–friendly work order management software solution for the department. • The software should be able to streamline the submission, tracking, prioritization, and completion of maintenance requests across all school sites and support facilities. • System architecture, hosting options (cloud/on–prem), security framework, and browser and device compatibility. • Capabilities for user synchronization and authentication using Entra ID / Active Directory, including SSO. • Ability to import users from standard district systems or common database formats • Ability for staff to submit work requests via web, mobile device, or email. • Routing, prioritization, approval workflows, and notifications based on location, trade/skill, or service category. • Technician mobile access, including the ability to update status, record labor hours, add photos, document materials used, and close work orders in the field • Ability to create PM schedules tied to assets, equipment, or facility areas. • Automated reminders, PM assignment workflows, and compliance tracking. • Tools for recognizing trends in repeat failures or high–frequency work orders. • Root–cause tracking and documentation. • Tracking and approval workflows for major maintenance changes, renovations, or system upgrades. • Tools for lifecycle planning, warranty tracking, and condition assessment. • Linking assets to work orders and PM schedules.