This RFP seeks a vendor to provide comprehensive website upgrade and ongoing maintenance services using a content management system (CMS). The selected provider will review the current website infrastructure, undertake a redesign or refresh of site layout and navigation, and ensure mobile responsiveness. Accessibility improvements are required, preferably achieving WCAG 2.1 AA compliance, alongside performance optimization, basic SEO enhancements, implementation of security best practices, and integration of donation and communication tools.

Ongoing maintenance responsibilities include routine CMS and plugin updates, security monitoring, regular backups, and technical troubleshooting. The vendor must also provide minor content updates as requested and ensure timely responses to routine technical issues and outages.