A citizen-focused organization in New York is seeking a vendor to provide comprehensive website redesign, ongoing site maintenance, and content management services. The scope of work includes designing a modern, professional website that emphasizes clear navigation, updated branding, and engaging visuals to enhance the user experience.

The new website will feature browser-based administration tools, enabling internal staff to efficiently manage and update web content. Key functionalities will include an intuitive meetings and events calendar that links to relevant information, a structured and searchable directory for forms and resources, and dynamic content posting across web pages. The site should integrate standard analytics, support digital payments for business transactions, and include document management capabilities where needed.

Additional requirements include language translation features, comprehensive department and staff directories, and seamless navigation across departmental landing pages. The entire website must be fully searchable, optimized for search engines, and accessible for both internal administrators and public users.