A public agency in California is seeking a qualified vendor to redesign its public-facing website utilizing a modern content management system (CMS). The goal is to create a user-friendly and intuitive platform that removes barriers to public access, enhances customer service, expands outreach opportunities, and promotes organizational transparency.

The redesigned website must deliver an enhanced user experience through simplified menus, clear pathways for different user types, and a mobile-responsive interface optimized for all devices. Vendors are required to implement interactive forms for visitor engagement, integrate analytics and reporting tools, and ensure the site follows comprehensive SEO best practices to maximize visibility and search performance. The website must also adhere to industry-standard security measures and be hosted in a secure, third-party environment.

The solution should be future-ready, incorporating a design and architecture that allows for the optional integration of an AI-powered, agentic digital assistant in the future. This includes developing multiple custom page templates, addressing all CMS requirements and selection criteria, and supporting analytics and reporting needs. The successful vendor will deploy the new site to production and validate all functionality and performance post-launch. A non-mandatory pre-proposal conference is scheduled for February 26, 2026.