A non-profit organization in Ireland is seeking a qualified vendor to redesign its website, ensuring a quick and user-friendly experience on both desktop and mobile platforms. The scope of work includes the setup of the new website on Google Search Console, creation and regular updating of an XML sitemap, and implementation of best practices for website performance such as minimizing or combining scripts, optimizing image delivery, and deploying caching solutions. Comprehensive testing for loading speed and functionality will be required prior to launch.

In addition to the redesign, the vendor will provide an ongoing monthly support and maintenance contract, covering 10 hours per month. Support services should include bug fixes, occasional template updates, CMS and plugin updates for security, regular sitemap updates, routine security checks, scheduled backups, and performance monitoring including site speed and broken link checks. The contract also requires 24/7 support with defined response and resolution times for critical issues and emergency appeals outside standard business hours. Regular compatibility testing across browsers and devices, as well as copywriting capabilities for content creation and refinement, are essential. Experience working with non-profits and similar sectors is highly valued, demonstrating an understanding of the unique needs of such organizations.