Vendor needs to provide website portal redesign service. • Conduct a functional audit of the existing portal. • Gain an understanding of the needs and wants of our target audiences. • Analyze market parent portals to discover and document a list of generally preferred and desired functionalities. • Develop wireframes for the key user functions, incorporating a user–centric design. • Provide a requirement list for the future portal. • Review the current portal architecture and functions to obtain an understanding of the existing features and functions.