A K–12 school division is seeking a comprehensive website management system combined with a mass notification platform, specifically designed to address the communication and operational needs of school districts. The solution should provide a unified content management system (CMS) enabling centralized management of both district and individual school websites. Key features include a single dashboard, real-time publishing of updates across all sites, robust role-based access controls with granular permissions and custom roles, and the ability to grant temporary elevated permissions during emergencies.

The mass notification component must support urgent and routine messaging via multiple channels such as push notifications, SMS, and email. The system should be capable of handling thousands of messages within minutes, facilitate emergency alerts that supersede normal settings, and offer segmentation by school, grade, or user role as well as creating ad hoc groups. Additional requirements include a centralized event and calendar management tool with synchronization to external calendars like Google and Outlook.

Cloud hosting within Canadian data centers is required, with a minimum 99.9% uptime, rapid content delivery, and the scalability to handle high traffic during critical incidents. Seamless integration is essential, with support for RESTful APIs, real-time data synchronization with Student Information Systems (SIS), and compatibility with external widgets such as social media feeds and video players. The solution must also include a mobile app that dynamically synchronizes content from the CMS, offers secure logins for parents and students, configurable push notifications, and supports in-app payments for school fees, trips, and lunch programs, ensuring a secure and user-friendly experience.