Website Managed Service Using CMS
Overview
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SUMMARY
DESCRIPTION
The selected vendor will provide a managed website service leveraging a content management system (CMS) to ensure a seamless and enhanced user experience across all digital channels. The solution must enable integration with institution-level microservices and support personalized, multi-channel interactions, allowing users to move between web, phone, chatbot, and in-person services without duplicating information.
The service must deliver, enable, manage, and operate a fully cloud-hosted environment for both content creation and the public-facing web presence, ensuring communication of news, updates, services, and information to the public. A robust Digital Experience Platform (DXP) is required, incorporating web publishing, a headless CMS, and analytics, all hosted on a high-availability, high-performance public cloud provider.
All AI capabilities, including generative AI features for DXP, Analytics, and EDP, must be covered. The platform should include automated accessibility and quality assurance tools, cloud backup and recovery services, and interoperability with an external search service. The CMS should support the management and publication of content, public-facing applications, dynamic and static pages, and a variety of digital assets. Advanced analytics are expected, including machine learning, A/B testing, and personalization capabilities.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 7, 2026.
- Who is a good fit for this opportunity?
- Experience delivering managed cloud-based CMS and DXP solutions
- Expertise in AI integration and advanced analytics tools
- Proven track record with multi-channel digital services for public sector clients
- Ability to implement accessibility and QA validation tools
- Presence or experience working with Canadian government or institutional clients
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.