Website Development, Accessibility Remediation and Captioning Services Using Drupal CMS
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Release of RFP: July 6th, 2026
Deadline for RFP questions: July 24th, 2026
Deadline for proposal submissions: August 21st, 2026
Target date for LACERS Board of Administration consideration of contract award: September 22nd, 2026
Tentative contract start date: November 1st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Los Angeles City Employees' Retirement System
DESCRIPTION
The issuing organization seeks a vendor to provide website development services, accessibility remediation, and captioning services using the Drupal content management system. The scope includes development, architecture, and hosting support for fully responsive websites and web applications optimized for desktop, tablet, and mobile devices, with verified cross-browser compatibility. The selected vendor must also provide backend access to website monitoring, analytics, and performance tools.
The project also includes AI-enabled search and chat capabilities, such as full-site search that can index, understand, and retrieve content, as well as conversational AI to improve relevance and user experience. AI-enabled content generation features are considered highly desirable, including content generation, translation, editorial assistance, and AI-assisted accessibility remediation.
Accessibility compliance is a core requirement. All services and deliverables must meet WCAG 2.2 Level AA standards and be capable of adapting to future accessibility updates. Remediation work may include web pages, PDFs, Office documents, ePub files, and multimedia content, along with synchronized captioning for both live and recorded media.
The scope further includes domain migration services, including DNS and domain transfers, platform consolidation, and legacy system migration. This work must cover migration of content, metadata, and user roles while preserving uptime, search engine optimization integrity, and data security. Questions are due by July 24, 2026, and the anticipated contract term is one year.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 21, 2026. Questions must be submitted by July 24, 2026.
- Who issued this RFP?
- It was issued by Los Angeles City Employees' Retirement System. The work is located in Los Angeles, California, United States.
- Who is a good fit for this opportunity?
- Drupal web development firm with enterprise CMS implementation experience
- Accessibility specialist with proven WCAG 2.2 Level AA remediation capabilities
- Media accessibility provider offering live and recorded captioning services
- Team experienced in AI-powered site search, chat, and content-assistance tools
- Vendor with domain migration, DNS transfer, and legacy platform consolidation expertise
- Company with secure hosting, analytics, and web performance monitoring capabilities
- Experience handling multi-format remediation including PDFs, Office files, ePub, and multimedia
- Ability to support public-sector or large organizational websites in California or the United States
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.