The selected vendor will provide comprehensive website design, development, hosting, migration, implementation, and maintenance services using a content management system. Responsibilities include managing the hosting environment, ensuring the security of the website and associated services, and providing ongoing support with a focus on continuous improvement.

Services will encompass infrastructure management, user experience design, accessibility compliance, structured release and change management, operational support, and analytics. The vendor must also manage search engine optimization and formal contract performance governance. The website's core audience consists of members of the public seeking housing information, government and local authorities, development partners, media representatives, and professionals within the housing and construction sectors.

Additional requirements include user experience design informed by user needs and accessibility standards, best practice adherence, ongoing security monitoring of the CMS and hosting environment, and the provision of performance monitoring and analytics.