Website Assessment Service
Location:
Lesotho
Posted on:
Nov 29, 2025
Deadline:
Dec 12, 2025
Summary:
Assessment of a self-registration website for accessibility, usability, and inclusivity, including stakeholder consultations and benchmarking.
Vendor needs to provide website assessment service. • Review the self–registration system’s interface, content, and processes. • Assess accessibility for persons with disabilities (using international standards such as WCAG). • Evaluate the clarity and appropriateness of language used in the system. • Assess usability for citizens with low literacy and digital literacy. • Conduct consultations with stakeholders, including persons with disabilities and relevant organisations. • Add system environment — whether mobile app, web app, or hybrid platform. • Include assistive technology compatibility testing, such as screen readers (JAWS, NVDA), text–to–speech, and alternative input devices. • Add real–world testing — involve people with disabilities directly in usability testing. • Incorporate comparative benchmarking against regional or international digital registration systems • The consultant will have to perform hands–on usability testing involving end users with diverse disabilities, ensuring practical feedback informs recommendations. • Provide recommendations for improving inclusivity and accessibility including new features such as online checking of voting station allocation. • Evaluate language clarity and usability for citizens with low literacy and digital literacy. • Test compatibility with assistive technologies (e.g., screen readers, text–to–speech). • Conduct stakeholder consultations and real–world usability testing with persons with disabilities. • Benchmark against regional/international systems. • Provide actionable recommendations for improving inclusivity, including features like online checking of voting station allocation.
