The State of Nevada is seeking a qualified vendor to provide both a website and software solution for managing unclaimed property. The desired system must ensure only properly formatted reports are accepted for upload, enable holders to identify report types, and provide real-time guidance and forms for property holders. The solution should support periodic current owner address updates, clearly documenting each update apart from the originally reported address, and offer comprehensive instructions for payment processing.

Key requirements include secure uploading of documentation to support reports and audits, regular maintenance and updating of the server, and the provision of IT data security audit reports upon request. The system must also automate management of funds received and paid, process multiple receipts within a batch, interface seamlessly with the State’s accounting system for general ledger automation, and import claims initiated via the website. Additional features include the ability to automatically clear reports through data matching, centralized management of correspondence with holders—including the creation and tracking of sent letters, support for electronic delivery to multiple recipients, and automated and modifiable penalty, interest, and fee assessments with full documentation.

The software should also allow for flexible management of properties associated with claims, including adding or deleting properties directly from claims screens or search results, while ensuring all actions are appropriately documented. This comprehensive solution aims to enhance security, integration, and efficiency in the State’s administration of unclaimed property.