Vendor needs to provide website and mobile applications strategic digital partner service. The current solution is built on Umbraco CMS, hosted in Microsoft Azure, and integrates with multiple internal and third–party systems, including booking, messaging, and analytics. It supports real–time service updates, timetables, and customer notifications, and is aligned with agency’s roadmap, which aims to create a seamless, data–driven customer experience. Agency seeks a strategic digital partner to provide ongoing support and maintenance of the existing platform; hosting and infrastructure management within Azure; continuous improvement and iterative enhancements under agency’s governance; compliance with security, accessibility, and regulatory standards; capability to deliver future integrations and innovation through structured change control. The partner will act as a delivery partner, not a strategic owner, ensuring stability, scalability, and resilience while supporting agency’s long–term digital vision.