The City of California is seeking a vendor to provide comprehensive website and mobile application replacement services. This project aims to modernize and unify the City's digital presence by implementing a mobile-first website solution and a new service request management system. The new platform should offer a seamless experience for residents, businesses, and developers, ensuring consistent branding, interfaces, and integration across all City departments.

The scope includes delivering a CMS-based website platform with custom, user-centered UX/UI design, migrating existing content, and optimizing for performance and search engine visibility. Accessibility compliance with WCAG 2.1 AA standards is required. The system must feature functionalities such as scheduled publishing, automatic expiration, dynamic news display, and multiple notification options including email, SMS, and optional push notifications with customizable templates. Additional features should support promotional campaigns, GIS/map-based visualizations, integration with asset and case management systems, as well as AI and chatbot capabilities. The contract will be for one year, with ongoing design, UX, and web support services.

All questions regarding the RFP must be submitted by March 23, 2026.