Vendor needs to provide website Ad–hoc maintenance, support and hosting service. – Update all plugins and website themes. – Creating new pages and subfolders etc. as and when required. – Ad–hoc Development and Services as and when required. – Resolve minor fixes related to plugin and website theme updates. – Renew paid plugins and paid themes when required. – Please note that no markup may be added by the service provider to plugins. – Ensure automated daily website backups. – Answer and assist with general website, hosting and domain queries. – Investigate and resolve broken website links. – 24/7 website uptime monitoring. – Weekly reports detailing any on–site changes and detailed audit report as and when required. – Weekly Security and vulnerability scans. – Dedicated account representative estimated 3 hours per week (as and when required). – Business hour Support Response Time. – Website Hosting for George municipal website. – Implement downtime monitoring and report on resolutions. – Report on speed and functionality issues (Google PageSpeed) to be quoted on to resolve. – Perform security updates. – WordPress and add–ons subscriptions.