Vendor needs to provide web portal and mobile application development, updated, integration, deployment and testing service. Web portal and the mobile app for community pharmacies, the contractor will provide ongoing maintenance and operational support, which includes routine evaluations and assessments, addressing bugs and updating the web portal, as needed and upon request. Also customize the web portal based on user feedback, maintain an up–to–date user manual, and conduct thorough testing before any changes are deployed or executed. Updated web portal and community mobile app based on the enhancement proposal document. Tasks include new user request logins (with development of API with Azure AD), data delete feature, data management framework, and data analysis features/dashboards (e.g. time series analysis). Deployment of the updated web portal in the production environment. Pilot testing of the new version of the web portal and community app after integrating all new updates. Ticketing system to manage bug reports and user feedback and allocate support personnel to resolve reported issues promptly.