A public agency in Hawaii is seeking proposals from qualified vendors to provide comprehensive web design, hosting, and maintenance services for a one-year period. The scope of work includes designing and maintaining a secure website, as well as providing managed network infrastructure and hosting solutions that adhere to rigorous security and reliability standards.

Key requirements for this project include secure HTTPS protocol, a fully redundant network with multiple telecom providers, and physically secure hosting facilities with on-site power backup and generators. The hosting environment must utilize server-class hardware from nationally recognized providers, offer high-performance SAN storage with N+2 reliability, and feature fully redundant firewall systems. Multiple geographically diverse data centers and unlimited bandwidth for normal business operations are also required.

Additionally, vendors must provide 24/7/365 system monitoring, multi-tiered software architecture, regular server and database updates, consistent application of security patches and anti-virus solutions, and real-time online status monitoring with event notification emails. Questions regarding this solicitation must be submitted by March 6, 2026.