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Web-Based Wellness Scheduling Software

Overview


Software, Web & Mobile Development
Salt Lake City, Utah, United StatesPosted: September 17, 2026Deadline: October 7, 2026

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SUMMARY


The organization seeks a hosted, web-based scheduling platform for its Rides for Wellness program. Required capabilities include ride scheduling, GPS navigation, communications, driver monitoring, transaction tracking, branding, and real-time operational visibility.

KEY REQUIREMENTS


CONTRACT DURATION


120 months

TIMELINE


Pre-Proposal WebEx Meeting: September 23rd, 2026

Final day to submit questions: September 30th, 2026

Proposal Due Date: October 7th, 2026

Proposer Interviews: October 21st, 2026

Go-Live Date: January 1st, 2027

QUESTION DEADLINE


September 30, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Salt Lake County

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The procuring organization is seeking a vendor-hosted, web-based wellness scheduling software solution for its Rides for Wellness program. The preferred solution should be fully web based and capable of integrating with third-party applications that use various database management systems, including SQL.

The system should support custom role creation, an accessible end-user experience, organizational branding, comprehensive reservation and ride transaction logging, turn-by-turn GPS directions, real-time traffic monitoring, and verification that riders received transportation. It should retain historical ride data for donation and reporting purposes, record pickups and deliveries, monitor driver performance in real time, and assign rides based on location.

Additional requirements include on-demand scheduling of riders into vehicles rather than fixed routes, configurable reminder calls including multiple daily calls and calls near pickup time, support for internet-based and traditional telephone calling, and a free-text notes field. Questions are due by September 30, 2026, and a pre-bid meeting is scheduled for September 23, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 7, 2026. Questions must be submitted by September 30, 2026.
Who issued this RFP?
It was issued by Salt Lake County. The work is located in Salt Lake City, Utah, United States.
Who is a good fit for this opportunity?
  • Software providers specializing in hosted transportation, wellness, or paratransit scheduling platforms
  • Experience delivering web-based ride management and reservation systems
  • Demonstrated capabilities in GPS navigation, real-time monitoring, calling, and database integration
  • Strong user experience, customization, branding, and role-based access expertise
  • Ability to support organizations operating in Utah and provide implementation and ongoing technical support

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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