When is the submission deadline?

Submissions are due September 24, 2026. Questions must be submitted by September 15, 2026.

What is the budget for this RFP?

Settle estimates the budget at $734,822. The issuer has not published an official figure.

It was issued by Texas Health and Human Services Commission. The work is located in Austin, Texas, United States.

Who is a good fit for this opportunity?

Public safety technology vendors with responder or emergency resource management experience. Software companies experienced in developing and supporting secure web-based management systems. Providers with expertise in real-time status monitoring and automated notifications. Firms capable of delivering and supporting a one-year public-sector contract.

Web-Based Responder Management System (Due September 24, 2026)

A vendor is sought to provide a web-based system for managing responder resources and notifying users of status changes such as diversions. The contract term is one year.

Must propose only the brand name(s), make and model number(s) specified
Must submit a comprehensive response including all required information and documentation
Must be authorized to sign on behalf of the bidder and bind the bidder under any contract
Must comply with all federal, state and local laws, statutes, ordinances, rules and regulations
Must conduct comprehensive, statewide Texas Department of Public Safety criminal and sex offender background checks on all personnel
Must provide substitutes for any employees or subcontractor's employees who may be absent
Must provide 24-hour contact information for a minimum of two contractor personnel
Must provide competent supervisor(s) if the service location is at an HHS Agency facility
Must maintain required insurance coverage during the initial contract term and any renewal or extension period
Must submit a Form 1295, Certificate of Interested Parties, if the contract value is at least $1 million

IFB Date Posted: September 10th, 2026

Questions or Clarifications Submission Deadline: September 15th, 2026

Responses to Questions or Clarifications - Addendum posted: September 18th, 2026

Response Deadline: September 24th, 2026, 10:30 AM

Anticipated Contract Start Date: Date of Award

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

The procuring organization is seeking a vendor to provide a web-based responder management system. The system will be used to monitor and notify changes in resource status, including diversions.

The contract period will be one year. Vendors must submit all questions no later than September 15, 2026, with proposals due by September 24, 2026.

Web-Based Responder Management System

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