Web-Based Parking Management Information System
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Bid documents available: August 17th, 2026
Optional pre-bid meeting: August 27th, 2026
Questions due: September 8th, 2026
Proposals due: September 16th, 2026
Evaluations: September 21st, 2026
Interviews: September 28th, 2026
Award: October 1st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Medford
DESCRIPTION
The procuring agency is seeking a vendor to provide a web-based Parking Management Information System (PMIS). The solution must support parking violation enforcement, parking ticket payment processing, parking permit issuance and management, online ticket appeals and adjudication, web-based reporting, dashboards, and other client services.
Required capabilities include integration with the agency registry mark and hold program, enforcement unit management reporting, automatic late-fee assessment, document image processing, workflow management, and online access to system-generated event and transaction histories. The system must support unlimited administrators with defined access levels, real-time and customized reporting, and ongoing maintenance and upgrades.
The solution should provide an open API for current and future integrations, including the agency’s pay-by-phone and parking meter or kiosk systems, as well as SenSen.ai license plate recognition technology. The vendor must provide a dedicated client success representative and ongoing support with defined communication touch points and response times. The contract period will be three years. An optional pre-bid meeting is scheduled for August 27, 2026, and all questions must be submitted by September 8, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 16, 2026. Questions must be submitted by September 8, 2026.
- Who issued this RFP?
- It was issued by City Of Medford. The work is located in Medford, Massachusetts, United States.
- Who is a good fit for this opportunity?
- Parking technology provider with experience delivering web-based parking management systems
- Expertise in permit management, citation processing, enforcement, payments, appeals, and reporting
- Proven API integration experience with meters, kiosks, pay-by-phone platforms, and license plate recognition systems
- Capable of providing secure, scalable cloud-based software with role-based administration and ongoing upgrades
- Established customer support organization with dedicated account or client success management
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.