The selected vendor will deliver a web-based or cloud-hosted Cemetery Management System (CMS) accessible from desktop, tablet, and mobile devices. The solution must integrate with GIS systems, linking records to specific plot locations, and enable the transfer, cleaning, and validation of existing legacy data. Digitizing current manual processes is a core requirement, as is ensuring the modernization of cemetery records management and enhancement of public service delivery.

The system must offer accurate financial tracking and reporting capabilities while supporting long-term data integrity and archival preservation. Key functionalities include scheduling interments, maintenance, and work orders; managing plot sales, generating contracts, processing billing (with partial payment options), and integrating with document management systems. The vendor should ensure seamless migration of records and robust system integration with GIS and other core platforms.