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Web-Based Laboratory Information Management System

Overview


Software, Web & Mobile Development
Billings, Montana, United StatesPosted: August 14, 2026Deadline: September 4, 2026

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SUMMARY


A five-year contract is sought for a web-based laboratory information management system supporting sample tracking, chain of custody, laboratory operations, compliance reporting, instrument integration, and secure data management.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Intent to Respond form due August 30th, 2026.

Questions due August 28th, 2026.

Proposals due September 4th, 2026.

QUESTION DEADLINE


August 28, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Billings

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The procuring organization seeks a vendor to provide a web-based laboratory information management system with an integrated field application. The system must support sample collection, field data entry, electronic chain of custody documentation, laboratory management, scheduling, forecasting, and a user-friendly interface requiring minimal training.

The solution must provide complete sample lifecycle traceability, including custody events and disposition activities, as well as tracking analyst demonstrations of capability, training, and certification status for each method. It must include secure and redundant data storage, disaster recovery measures, role-based access controls, real-time audit trails, system activity logs, laboratory instrument integration, and tools for documenting and charting quality assurance and quality control processes.

Additional requirements include the ability to store certificates of analysis associated with chemical inventory, customizable reports for regulatory submissions and client or internal use, comprehensive training materials, ongoing user support, built-in help or knowledge-base resources, and dedicated technical support for updates and issue resolution. The contract period will be five years.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 4, 2026. Questions must be submitted by August 28, 2026.
Who issued this RFP?
It was issued by City Of Billings. The work is located in Billings, Montana, United States.
Who is a good fit for this opportunity?
  • Laboratory information management software providers
  • Experience with sample lifecycle and chain of custody workflows
  • Expertise in laboratory instrument integration and quality management
  • Strong capabilities in secure cloud hosting, access controls, audit trails, and disaster recovery
  • Providers offering implementation, user training, technical support, and ongoing system maintenance

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