Web-Based Integrated Inmate Communication System

Location:

Virginia, United States

Posted on:

Jan 24, 2026

Deadline:

Feb 13, 2026

Summary:

Seeking vendor to provide a web-based integrated inmate communication system including telephones, tablets, and video visitation for a Virginia correctional facility.

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Vendor needs to provide integrated inmate communication system. System shall include inmate telephone services, tablet–based communications and applications, and video visitation, and shall be designed, implemented, operated, maintained, and supported in full compliance with the security, operational, legal, and regulatory requirements of a modern correctional facility. Provide inmate telephones (i.e., wall mounted, pedestal, and portable), in–pod wall mounted kiosks (at a minimum of one in each housing unit), deposit kiosks. Provide a software platform that supports all inmate communication (requests, grievances, etc.) and permit Facility responses. Platform will allow review of all inmate messaging and video visit and will be preserved throughout contract and indefinitely at contract conclusion. Software platform will provide the Facility with the ability to assign Regional Jail and external users permissions at the direction of the Facility. The system shall be a turnkey, coinless telecommunication, tablet, and video service. The system shall be capable of completing station–to–station collect calls only from inmates to both touch and rotary dial type phones. Person–to–person calls shall not be acceptable. System shall provide a clear voice prompt to complete calls without the use of an operator. CALL BLOCKING: The system shall be capable of blocking at least 1,000,000 individual numbers, area codes, or exchanges, as well as automatically blocking calls to a number after collect charges have been denied for a pre–programmed number of attempts. CALL BRANDING: All collect calls placed from the Jail on inmate telephones shall be capable of being identified to the called party and the system shall have the capability to inform the called party at selected intervals during the conversation that they are speaking with an inmate. Answer And Termination Detection. Platforms under this RFP (ITS, Tablets, Video Visitation and Deposit Services) must adhere to a Single Sign On. All questions must be submitted no later than January 30, 2026. A pre–bid meeting will be held on January 29, 2026.

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Submit your next proposal, within 48 hours or less

Stay ahead with the latest advancement in proposal automation.