(1) Vendor needs to provide web–based information and data collection software. • Live Gateways to Real–time Data. • Extensive database of public records • Provide instant online access to public and proprietary records to include utility, telecommunications, resident service files, motor vehicle registrations, federal and state dockets, consumer reports, death record, etc. • Use of multiple data sources to obtain the most information • Ability to cross–link records for more reliable search results • Ability to analyze data • 24/7 Customer Service and Technical Support