The institution is seeking a vendor to provide a web-based enterprise case management and student success solution. The system is intended to support multiple units, including student affairs, housing and campus connection, human rights and equity services, the international center, academic integrity, and senate discipline.

Key features of the sought solution include streamlined case intake, workflow automation, robust reporting, compliance functionality, and seamless integration with other agency systems. The required system must be delivered as a Software as a Service (SaaS) product to ensure accessibility and ease of use across institutional departments.