When is the submission deadline?

Submissions are due June 16, 2026. Questions must be submitted by May 26, 2026.

What is the budget for this RFP?

Settle estimates the budget at $2,000,000. The issuer has not published an official figure.

It was issued by Santa Clara Valley Water District. The work is located in San Jose, California, United States.

Who is a good fit for this opportunity?

Program administration firm with utility assistance or public benefits experience. Demonstrated capability in multilingual community outreach and enrollment support. Experience verifying eligibility and processing applications for income-qualified programs. Strong financial controls for fund disbursement and reporting oversight. Familiarity with municipal or public utility contracts in California. Capacity to coordinate with water service providers and community-based partners.

Water Rate Assistance Program Services (Due June 16, 2026)

Overview

Financial, Legal, HR & Staffing

San Jose, California, United StatesPosted: May 15th, 2026Deadline: June 16th, 2026

Fit Score

Settle Intelligence

Settle helps teams find, qualify, and respond to RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

Learn more about Settle

SUMMARY

San Jose is seeking a vendor to administer its Water Rate Assistance Program for income-eligible households. Services include multilingual outreach, eligibility verification, application processing, payment distribution, and reporting.

KEY REQUIREMENTS

Must have minimum 5 years administering public assistance, utility assistance, or similar programs
Must have experience with programs of similar scale and complexity
Must demonstrate ability to implement income-based eligibility criteria and maintain proper documentation
Must have established internal controls and processes to ensure accuracy, prevent fraud, and support audit readiness
Must have experience processing and reconciling high-volume payments with accurate and auditable financial tracking
Must have capability to manage secure participant data and produce timely, accurate reports
Must demonstrate multilingual outreach and accessible service delivery to underserved communities
Must use secure systems for intake and tracking
Must comply with all licensing and insurance requirements

BUDGET

Estimate

$2,000,000

CONTRACT DURATION

24 months

TIMELINE

Questions and Clarifications due by May 26th, 2026

Response to Questions and Addenda issued by June 2nd, 2026

Proposal Due Date is June 16th, 2026

Interviews and Oral Presentations (tentative) are the week of July 14th, 2026

QUESTION DEADLINE

May 26th, 2026

Issuing Agency

Santa Clara Valley Water District

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The government authority in San Jose, California is seeking a vendor to provide Water Rate Assistance Program (WRAP) services. The selected provider will support the administration of a water bill assistance program designed to serve income-eligible households.

Scope of work includes program administration, community outreach, application processing, eligibility verification, fund disbursement, and reporting. The vendor will be expected to deliver services in an efficient, transparent, and equitable manner, including distributing payments to water service providers and maintaining appropriate program oversight.

The services also require diverse, accessible, and multilingual outreach and application assistance to help ensure eligible households can access available benefits. Questions related to the solicitation must be submitted by May 26, 2026.

Similar RFPs

Frequently asked questions

When is the submission deadline?: Submissions are due June 16, 2026. Questions must be submitted by May 26, 2026.
What is the budget for this RFP?: Settle estimates the budget at $2,000,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by Santa Clara Valley Water District. The work is located in San Jose, California, United States.
Who is a good fit for this opportunity?: Program administration firm with utility assistance or public benefits experience
Demonstrated capability in multilingual community outreach and enrollment support
Experience verifying eligibility and processing applications for income-qualified programs
Strong financial controls for fund disbursement and reporting oversight
Familiarity with municipal or public utility contracts in California
Capacity to coordinate with water service providers and community-based partners

Stop missing winnable RFPs

Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.

See how Settle works