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Warm Hand Off Support and Care Coordination Service

Overview


Healthcare Services, Wellness & Biotech
Erie, Pennsylvania, United StatesPosted: July 10th, 2026Deadline: August 10th, 2026

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SUMMARY


A government authority in Erie, Pennsylvania is seeking a provider to deliver Warm Hand Off support and care coordination services within hospital settings. The work focuses on care navigation, treatment access coordination, and integration with hospital discharge and referral workflows.

KEY REQUIREMENTS


BUDGET

Verified

$200,000

CONTRACT DURATION


10 months

TIMELINE


RFP Issued: July 9th, 2026

Request for Clarifications: July 17th, 2026

Clarification Responses: July 24th, 2026

RFP Opening/Proposal Due Date: August 10th, 2026

Anticipated Program Proposal Award: August 31st, 2026

QUESTION DEADLINE


July 17th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


County Of Erie

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DESCRIPTION


The government authority in Erie, Pennsylvania is seeking a vendor to provide Warm Hand Off support and care coordination services. The scope includes delivering a care navigation and coordination model that integrates staff and, where proposed, peer recovery support staff to help connect individuals to appropriate treatment and recovery resources.

The selected vendor must be able to facilitate and coordinate timely access to Level of Care assessments through participating treatment providers or other designated assessment entities, using in-person and secure virtual assessment methods as appropriate. Services also include coordinating treatment admission logistics, transportation needs, and follow-up communication with assessment providers, treatment providers, and recovery support organizations to support successful door-to-door linkage to care.

The provider must obtain and maintain all required hospital credentialing, onboarding, security clearance, training, confidentiality, and electronic access approvals necessary to work within hospital settings. The service is expected to be integrated into hospital workflows, including timely bedside response, participation in discharge planning, coordination with medical, social work, and case management staff, involvement in interdisciplinary communication processes, and use of hospital referral, notification, and care coordination systems.

Questions are due by July 17, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 10, 2026. Questions must be submitted by July 17, 2026.
What is the budget for this RFP?
The published budget is $200,000.
Who issued this RFP?
It was issued by County Of Erie. The work is located in Erie, Pennsylvania, United States.
Who is a good fit for this opportunity?
  • Behavioral health or substance use care coordination provider
  • Experience delivering peer recovery support and navigation services
  • Proven ability to operate within hospital and emergency care settings
  • Familiarity with discharge planning and interdisciplinary care teams
  • Capacity to coordinate assessments, treatment admissions, and transportation
  • Ability to meet hospital credentialing, security, and confidentiality requirements
  • Regional presence in Pennsylvania or ability to serve Erie-based facilities
  • Past performance supporting linkage to care and recovery outcomes

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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