Vendor needs to provide volunteer management system. – Mobile app (iOS & Android) and web–based platform with role–based access controls. – Real–time, customizable reports on attendance, training, qualifications, incidents, availability and payments. – Digital checklist, task logging, and approval workflows for probationary volunteers. – Improve transparency and tracking of payments. – Generate real–time, customizable reports on attendance, training, qualifications, incident hours, and payments for better decision–making.