Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Request for Proposal Release Date: June 4th, 2026
RFP Questions Due Date and Time: June 11th, 2026
Responses to Questions Posted By: June 25th, 2026
Proposal Due Date and Time: July 8th, 2026
Notice of Intent to Award: Week of July 27th, 2026
Anticipated Contract Term: January 1st, 2027 to December 31st, 2029
QUESTION DEADLINE
Issuing Agency
Covered California
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The government authority in Sacramento, California is seeking a vendor to provide vision plan services. The selected vendor will be responsible for maintaining a co-branded website serving as the landing page for Enrollees, which must include a network directory and a clear list of covered benefits and out-of-pocket expenses.
Additionally, the vendor is required to provide a customer service call center that operates Monday through Friday, from 8am to 6pm Pacific Time. The center must feature a dedicated toll-free number for Enrollees, with staff trained specifically for this purpose. Core responsibilities include enrolment, renewal, billing, customer service, collateral development, and policy issuance.
The contract term will be three years. Interested parties should submit questions regarding the RFP by June 11, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due July 8, 2026. Questions must be submitted by June 11, 2026.
- Who issued this RFP?
- It was issued by Covered California. The work is located in Sacramento, California, United States.
- Who is a good fit for this opportunity?
- Experienced provider of vision insurance or managed care plans
- Capable of developing and maintaining co-branded customer-facing websites
- Proven track record in administering government or large-group vision plans
- Capacity to deliver high-quality customer service with a dedicated call center
- Strong presence or partnerships within California
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