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Vision Insurance Services

Overview


Financial, Legal, HR & Staffing
Gilbert, Arizona, United StatesPosted: September 5, 2026Deadline: October 2, 2026

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SUMMARY


A government authority in Gilbert, Arizona, is seeking a provider for a comprehensive vision insurance program under a one-year contract. Services include account management, claims portals and reporting, customer support, and open enrollment assistance.

KEY REQUIREMENTS


CONTRACT DURATION


60 months

TIMELINE


Release Project Date: September 4th, 2026

Question Submission Deadline: September 14th, 2026, 2:00 pm

Proposal Submission Deadline: October 2nd, 2026, 2:00 pm

QUESTION DEADLINE


September 14, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Gilbert Public Schools

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The government authority in Gilbert, Arizona, seeks a contractor to provide a comprehensive vision insurance program for a one-year contract period. Required services include account management, secure internet access to claims administration and reporting portals, customer service, and open enrollment support.

The contractor must provide a designated account manager and account management team, employee access to a claims administration portal, and employer or consultant access to claims data and downloadable online reports. Customer service must be available Monday through Friday from 8:00 a.m. to 6:00 p.m. Arizona time to address claims, eligibility, provider network, services, coverage, and related inquiries.

The contractor will also prepare benefit presentations in collaboration with the district and attend open enrollment meetings when requested. Questions must be submitted by September 14, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 2, 2026. Questions must be submitted by September 14, 2026.
Who issued this RFP?
It was issued by Gilbert Public Schools. The work is located in Gilbert, Arizona, United States.
Who is a good fit for this opportunity?
  • Vision insurance carrier or benefits administration provider
  • Experience managing comprehensive employer-sponsored vision programs
  • Secure claims administration and reporting portal capabilities
  • Established customer service operations during required Arizona business hours
  • Experience supporting employee open enrollment presentations and meetings

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