Virtual Standby Queuing System
Location:
Honolulu, Hawaii, United States
Posted on:
Deadline:
Summary:
RFP for a comprehensive virtual standby queuing system enabling visitor self-enrollment, real-time queue management, automated notifications, and on-site validation for a park setting in Hawaii.
Get full access to this RFP
Download the full RFP document and use Settle's AI to analyze requirements, estimate budget, and draft winning responses in minutes.
This RFP seeks a vendor to provide a full-featured virtual standby queuing system based on commercially available solutions. The desired system must support end-to-end queue management, allowing visitors to self-enroll using QR codes or kiosks and enabling staff to efficiently monitor and control visitor flow. Automated text notifications will alert visitors when it's their turn to check in, and the system must include on-site validation functionality for boarding.
Key components required are an administrator dashboard for configuration, monitoring, and reporting, a web application for staff to manage queues, a mobile web application for visitors to enroll and track queue status, and check-in kiosk applications. The system should also support visitor validation via QR codes, deploy touchscreen check-in kiosks (such as iPads or equivalent devices), QR code scanning kiosks, mini tablets for staff queue management, and digital signage media players. The complete solution must ensure a streamlined, user-friendly queuing experience for both visitors and staff.
Best-fit vendors:
• Experience developing and implementing large-scale queuing and visitor management systems
• Expertise with web, mobile, and kiosk software solutions
• Ability to supply and support hardware such as kiosks, tablets, and digital signage
• Strong track record working with government or public sector clients
• Presence or partners in Hawaii or the Pacific region
