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Violation and Municipal Ticket Information System

Overview


Software, Web & Mobile Development
Burnaby, British Columbia, CanadaPosted: August 26, 2026Deadline: September 30, 2026

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SUMMARY


A vendor is sought to deliver and implement a secure, scalable violation and municipal ticket information system. The solution must support configurable enforcement workflows, case management, dispute resolution, security and privacy controls, retention practices, and integration with existing corporate systems.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $1,500,000

CONTRACT DURATION


108 months

TIMELINE


Proposal Closing: September 29th, 2026

QUESTION DEADLINE


September 22, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


Metro Vancouver Regional District

Organization overview and procurement intelligence available on paid plans.
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DESCRIPTION


The vendor will provide a violation and municipal ticket information system supporting both enforcement models, including their distinct workflows, processing requirements, and lifecycle management. The solution must operate on a secure and scalable platform and support the complete process lifecycle, including issuance, tracking, disputes, and resolution.

The system must protect the confidentiality, integrity, and availability of all information it handles. It must support defined data retention and secure disposal practices, along with processes for detecting, responding to, and reporting security or privacy incidents.

The solution must provide configurable workflows and business rules that reflect enforcement processes and guide case handling and decisions. It must also enable escalation and resolution tracking, be configured and deployed by the vendor, and integrate with the corporation's existing systems.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 30, 2026. Questions must be submitted by September 22, 2026.
What is the budget for this RFP?
Settle estimates the budget at $500,000 – $1,500,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by Metro Vancouver Regional District. The work is located in Burnaby, British Columbia, Canada.
Who is a good fit for this opportunity?
  • Experienced provider of municipal ticketing, violation management, or enforcement case management systems
  • Expertise in configurable workflow, business rules, escalation, and resolution tracking
  • Demonstrated capability delivering secure and scalable enterprise platforms
  • Experience integrating solutions with existing government or corporate systems
  • Strong information security, privacy, data retention, and incident response capabilities

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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