Phase 1: Discovery & UX Assessment (Weeks 1–2) ─Review business goals, key personas and related flows. ─Review existing UX/UI, user flows, and ECRI platform features. Focus on navigation, accessibility and responsiveness. ─Analyze alpha/beta feedback and usage patterns. ─Conduct limited set of stakeholder interviews (list to be provided) ─Identify critical friction points and unmet needs. Phase 2: Roadmap Development (Weeks 2–3) ─Develop a prioritized roadmap of UX/UI enhancements categorized as immediate, short–term, and long–term. ─Provide design rationales, quick wins, and design system considerations. Phase 3: Rapid Design Execution (Weeks 3–6) ─Deliver updated design files, prototypes, and documentation. ─Collaborate with internal development team to implement prioritized UX/UI improvements ─Collaborate with internal development team for testing. Deliverables ─ UX Assessment Report (including heuristic evaluation and key findings) ─Prioritized UX Roadmap with rationale and timelines ─Implemented design updates (Prototypes, Figma files, or equivalent) ─Final presentation to Platform leadership and product team