Vendor needs to provide utility billing system. The deployment of a configurable, modern, secure, utility billing system designed to enhance operational efficiency, ease staff workload, and improve customer satisfaction. The utility billing module within the current system will be decommissioned, and all operations will be relocated to the new system upon implementation. Include either a means to integrate or data-export to other relevant systems to ensure seamless operations and data flow. The project will incorporate the import of data to enhance the accuracy and comprehensiveness of the utility billing system. The new utility billing system will include an online portal to provide customers and professionals with easy access to manage their utility billing, account information, and access to services. Comprehensive and exhaustive reporting capabilities are required to be able to generate all reports with easy customization. The system should be highly accessible, meeting contemporary (web) standards. To facilitate the transformation of its existing utility billing system.