Utility Applicant Screening and Collection Services
Overview
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SUMMARY
KEY REQUIREMENTS
TIMELINE
August 3rd, 2026: Notice to Bidders published on the City of Cotati Website
August 31st, 2026: Due date for proposals by 3:00 PM PST
August 31st to September 4th, 2026: Evaluation of proposals
September 7th to 11th, 2026: Selected organizations provide presentations
September 22nd, 2026: Contract Award Evaluation by Council for Approval
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Cotati
DESCRIPTION
A government authority in Cotati, California is seeking a vendor to provide utility applicant screening services, utility debt collection services, or both. The services are intended to reduce utility bad debt, improve account recovery rates, support customer service objectives, and maintain regulatory compliance.
Collection services should support the electronic acceptance of delinquent utility accounts and the processing of debtor payments. Applicant screening capabilities should include identity verification, verification of applicant information, address validation, identification of prior utility delinquencies and unpaid utility obligations, and web-based deposit recommendation tools available 24 hours a day, seven days a week with secure user authentication.
Additional requirements include automated skip tracing and location services, reporting of delinquent accounts to consumer reporting agencies where appropriate, a secure online payment portal with credit card capabilities, and comprehensive data exchange functionality with automated import and export capabilities. Questions must be submitted by August 24, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due August 31, 2026. Questions must be submitted by August 24, 2026.
- Who issued this RFP?
- It was issued by City Of Cotati. The work is located in Cotati, California, United States.
- Who is a good fit for this opportunity?
- Utility-focused debt collection and applicant screening provider
- Experience with municipal utility accounts and delinquency recovery
- Secure web-based payment, authentication, and data exchange capabilities
- Expertise in identity verification, skip tracing, and credit reporting compliance
- Established organization with proven customer service and regulatory compliance experience
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.