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Unified Digital Experience (UDE)

Overview

Software, Web & Mobile Development
San Antonio, Texas, United StatesPosted: October 20, 2026Deadline: November 19, 2026

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SUMMARY

The City of San Antonio is seeking proposals for a unified digital entry point to provide residents with access to city and partner agency services.

BUDGET

Estimate
$250,000 – $750,000

TIMELINE

October 20th, 2026: Date Issued

October 26th, 2026: Pre-Submittal Conference

October 29th, 2026: Question Deadline

November 19th, 2026: Due Date & Time

QUESTION DEADLINE

October 29, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Issuing Agency

City of San Antonio

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DESCRIPTION

The City of San Antonio's Information Technology Services Department is seeking proposals for a long-term Unified Digital Experience (UDE) that serves as a single, unified digital entry point for residents to identify and access services across the City and all SmartSA Partner agencies. This platform will guide residents to the correct service, provide contextual information, and facilitate service completion for tasks such as starting a business, setting up utilities, applying for permits, and accessing transit.

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Frequently asked questions

When is the submission deadline?
Submissions are due November 19, 2026. Questions must be submitted by October 29, 2026.
What is the budget for this RFP?
Settle estimates the budget at $250,000 – $750,000. The issuer has not published an official figure.
Who issued this RFP?
It was issued by City of San Antonio. The work is located in San Antonio, Texas, United States.

Analysis generated by Settle AI from the source RFP.

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