Transit Fare Collection and Trip Planning System

Location:

Arkansas, USA

Posted on:

Dec 19, 2025

Deadline:

Dec 29, 2025

Summary:

Arkansas seeks a vendor for a branded, integrated transit fare collection and trip planning system with digital payments and real-time route info.

(1) Vendor needs to provide transit fare collection and trip planning system.– Provide design, implementation, and support of a modern Transit Fare Collection and Trip Planning System– The selected vendor will provide a comprehensive, branded solution that simplifies passenger fare payments, enhances operational efficiency, and integrates seamlessly with agency’s existing systems– The new system will allow passengers to plan trips, pay fares digitally, and manage accounts through a single, branded platform that represents the agency.• Fare Collection and Payment Options– Contactless Tap–to–Pay– Mobile App Payment– Reloadable Smart Cards– Paper Passes and Receipts– Fare Capping and Account Management– Offline Functionality• Trip Planning Tool– The proposed solution must include an integrated, user–friendly Trip Planning Tool that provides real–time route information and navigation support– Integration with agency’s fixed route and paratransit data.– Real–time bus arrival predictions and route alerts• System Branding and Advertising– To ensure consistency with agency’s public image, all system interfaces and fare media must incorporate agency branding, including logo, color scheme, and tagline– Custom branding for mobile applications, cards, and kiosks.– Vendor cooperation with agency for branding guidelines and approvals• Fare Management Features– Configure and manage fare structures, discounts, and pass types.– Create and manage special event fares or temporary promotions.– Track fare usage and generate revenue and ridership reports• System Integration and Compatibility– Be fully compatible with Routematch software for scheduling, dispatching, and reporting.– Utilize open APIs and standardized data formats (e.g., GTFS, GTFS–RT) for interoperability• Reporting and Analytics(2) All the questions must be submitted no later than December 19, 2025

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