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Traffic Case Management System

Overview


Software, Web & Mobile Development
Hawaii, United StatesPosted: September 2, 2026Deadline: October 31, 2026

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SUMMARY


The agency is requesting information on a traffic case management platform that can automate citation processing, case workflows, court scheduling, payments, compliance tracking, and notifications. The solution should incorporate AI and OCR while integrating with multiple law enforcement citation systems.

KEY REQUIREMENTS


TIMELINE


Initial receipt of comments is due by October 31st, 2026.

Formal Request for Proposals is tentatively scheduled for 2027.

QUESTION DEADLINE


October 31, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


The Judiciary, State Of Hawaiʻi

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DESCRIPTION


The agency is seeking information from vendors capable of providing a traffic case management system to modernize and streamline the lifecycle of traffic citations, parking violations, and municipal code violations filed with the court. The system should reduce manual work, improve data accuracy, enhance public access, and support intelligent automation and digital workflows.

The requested solution should use artificial intelligence and optical character recognition to process handwritten and electronic citations, automatically extract and populate key citation data, and provide verification interfaces for staff. It should support secure case management and automated task routing for clerks, administrators, law enforcement personnel, and judges, along with judicial dashboards for reviewing case information and tools for issuing decisions, orders, and hearing schedules.

Additional capabilities should include automated calendaring based on real-time availability, integrated online payments, compliance and deadline tracking, automated reminders and notifications, data transmission to collection agencies, and the ability to accept citation data from diverse law enforcement citation systems.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 31, 2026. Questions must be submitted by October 31, 2026.
Who issued this RFP?
It was issued by The Judiciary, State Of Hawaiʻi. The work is located in Hawaii, United States.
Who is a good fit for this opportunity?
  • Provider of court, traffic, or justice case management software
  • Experience implementing AI- and OCR-enabled document processing solutions
  • Expertise in citation lifecycle, calendaring, payments, and compliance workflows
  • Proven ability to integrate with law enforcement and government information systems
  • Strong capabilities in secure, role-based platforms for courts and public-sector agencies

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