(1) Vendor needs to provide ticketing platform.– Provide cloud–based ticketing solution; integrated customer relationship management and marketing tools; and necessary equipment and peripherals for event management.– Agency is seeking a cloud–based ticketing solution that integrates all current ticketing technologies and distribution channels. Tickets for events will be available for purchase through various on–campus facilities, as well as via telephone and internet– Proposer shall provide, at a minimum, the following additional services to its fully integrated individual, group, and season ticketing platform: venue access control (barcoding and integrated event management tools) and customer relationship management utilities (email marketing, audience analytics and segmentation).– Proposer shall provide a plan for updates to and continuous improvement of its hardware and software platform during the Term– Proposer shall provide manuals, schedule, and preventative maintenance plans for all installed hardware.– Proposer will provide MOPs applicable to the platform it proposed– Proposer will provide a fee schedule for credit card company charges.(2) All the questions must be submitted no later than December 16, 2025