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Third-Party Damage Recovery and Claims Management Services

Overview


Financial, Legal, HR & Staffing
Texas, United StatesPosted: July 21st, 2026Deadline: August 12th, 2026

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SUMMARY


The City seeks a qualified firm to manage third-party damage recovery and claims processes across multiple departments. Services include workflow design, documentation standards, liability identification, and review of active and previously unpursued claims.

DESCRIPTION


The City is seeking a vendor to provide third-party damage recovery and claims management services. The scope includes identifying City departments involved in damage reporting, claims handling, vehicle and asset repair, insurance coordination, risk management, police crash reporting, fleet management, finance, and public works. The selected vendor is expected to recommend a workflow covering claim identification, submission, review, documentation, approval, recovery, deposit, and closeout.

The work also includes defining documentation requirements for each claim type, including photographs, reports, invoices, estimates, and related records. The vendor must incorporate the City’s Claims Review and Assignment Protocol into the implementation plan and establish protocols requiring City approval before filing claims, issuing demands, negotiating settlements, accepting payments, or closing claims.

The engagement will require review of police crash reports, accident reports, repair records, work orders, insurance documents, photographs, and similar materials to identify potentially responsible third parties. This may include insurance carriers, contractors, subcontractors, property owners, vehicle owners, and other liable parties. The scope also includes reviewing dormant, closed, under-recovered, or previously unpursued claims, as well as workers’ compensation, employment-related, and public safety-related claims involving police, fire, EMS, emergency response, and law enforcement activity.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 12, 2026.
Who is a good fit for this opportunity?
  • Insurance claims recovery and subrogation specialist
  • Firm with municipal or public sector claims management experience
  • Expertise in liability investigation and third-party damage recovery
  • Ability to coordinate with risk management, fleet, finance, and public works departments
  • Experience reviewing police reports, repair records, and insurance documentation
  • Strong knowledge of workers’ compensation and employment-related claims processes
  • Established internal controls for approvals, settlements, and claim closeout
  • Capacity to handle dormant, under-recovered, and complex public safety-related claims

Analysis generated by Settle AI from the source RFP.

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