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The City is seeking a vendor to provide third-party damage recovery and claims management services. The scope includes identifying City departments involved in damage reporting, claims handling, vehicle and asset repair, insurance coordination, risk management, police crash reporting, fleet management, finance, and public works. The selected vendor is expected to recommend a workflow covering claim identification, submission, review, documentation, approval, recovery, deposit, and closeout.
The work also includes defining documentation requirements for each claim type, including photographs, reports, invoices, estimates, and related records. The vendor must incorporate the City’s Claims Review and Assignment Protocol into the implementation plan and establish protocols requiring City approval before filing claims, issuing demands, negotiating settlements, accepting payments, or closing claims.
The engagement will require review of police crash reports, accident reports, repair records, work orders, insurance documents, photographs, and similar materials to identify potentially responsible third parties. This may include insurance carriers, contractors, subcontractors, property owners, vehicle owners, and other liable parties. The scope also includes reviewing dormant, closed, under-recovered, or previously unpursued claims, as well as workers’ compensation, employment-related, and public safety-related claims involving police, fire, EMS, emergency response, and law enforcement activity.
Analysis generated by Settle AI from the source RFP.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.