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Third Party Administrator Services

Due
Dec 18, 2026
Location
  • Tennessee, United States
Posted
Sep 16, 2026

SUMMARY


A qualified vendor is sought to administer health benefits for approximately 306,000 employees, retirees, and dependents. Services include network administration, utilization management, claims processing, call center operations, reporting, and member communications.
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DESCRIPTION


The procuring organization seeks a vendor to provide third party administrator services for health benefits serving approximately 306,000 employees, retirees, and dependents. Required services include network administration, utilization management, prior authorization, claims adjudication, call center support, and member benefits communication materials.

The solicitation includes updated expectations for utilization management and prior authorization, including new reporting requirements. It also establishes requirements for processing and paying out-of-network claims, including a maximum allowable charge methodology and savings reporting. Additional provisions address pre-payment and post-payment activities, potential carve-out options, and detailed reporting.

Questions must be submitted by October 5, 2026. A pre-bid meeting is scheduled for September 21, 2026, and proposals are due December 18, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due December 18, 2026.
Who is a good fit for this opportunity?
  • Experienced third-party administrator for large-scale employee and retiree health benefit programs
  • Strong capabilities in network administration, utilization management, prior authorization, and claims adjudication
  • Proven out-of-network claims pricing and maximum allowable charge methodology expertise
  • Robust pre-payment, post-payment, reporting, and savings analysis systems
  • Established member call center and benefits communications capabilities
  • Experience serving public-sector or similarly large, complex populations

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