When is the submission deadline?

Submissions are due November 30, 2026. Questions must be submitted by November 30, 2026.

What is the budget for this RFP?

Settle estimates the budget at $25,000 – $75,000. The issuer has not published an official figure.

It was issued by University of Hawai‘i at Mānoa. The work is located in Honolulu, Hawaii, United States.

Theatre Ticketing Solution for John F. Kennedy Theatre (Due November 30, 2026)

SUMMARY

The University of Hawai‘i at Mānoa is seeking a modern, flexible theatre ticketing solution for the John F. Kennedy Theatre to support operational efficiency and audience engagement.

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DESCRIPTION

The University of Hawai‘i at Mānoa, Department of Theatre & Dance, is procuring a ticketing system for the John F. Kennedy Theatre. The system must support online, mobile, and in-person ticket sales, including digital ticketing methods like QR codes. Key capabilities include marketing and communication tools, customer data management, flexible event and seating management, reporting and analytics, and point-of-sale tools. The system must integrate with the University's existing eCommerce platform, TouchNet Information Systems, Inc. The contract includes initial setup, data migration, and staff training.

KEY REQUIREMENTS

Must have a minimum of five years of continuous experience providing ticketing systems for fine arts or theater organizations
Must demonstrate success implementing and supporting theatre ticketing systems at accredited higher education institutions or equivalent organizations
Must provide at least two recent client references demonstrating timely and effective customer support
Must provide an Attestation of Compliance (AOC) for Service Providers
Must ensure all customer data remains fully owned by the client
Must support digital ticketing methods such as QR codes
Must support online, mobile, and in-person ticket sales
Must be PCI DSS compliant

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TIMELINE

Proposals are due by November 30th, 2026.

Issuing Agency

University of Hawai‘i at Mānoa

Organization overview and procurement intelligence available on paid plans.

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CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

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Theatre Ticketing Solution for John F. Kennedy Theatre