Swimlane Turbine Cloud Platform Subscription and Implementation Services
Overview
Settle Signals
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
Request Issued: August 11th, 2026
Quote Due Date: August 25th, 2026
Projected Contract Start Date: September 21st, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Chicago Housing Authority
DESCRIPTION
The agency seeks a vendor to provide the Swimlane Turbine Cloud Platform under a three-year contract. The engagement will include the Swimlane Turbine Cloud Platform Core subscription, Premium Support, and implementation services.
Implementation responsibilities will include provisioning the agency tenant, configuring platform settings, user roles, and access controls, enabling Hero prompts and AI-driven automation features, and validating connectivity and baseline functionality. The vendor will also deploy foundational use cases aligned with the agency’s security operations, configure playbooks, workflows, and integrations, deliver installation and configuration services within the purchased service tier, conduct knowledge-transfer sessions for the agency security team, and provide configuration documentation and an onboarding guide.
Premium Support will include an escalation and incident-support contact, technical assistance during weekday business hours, and a backup support resource when the primary contact is unavailable. The vendor will also provide reporting templates and automated reports and validate compliance mapping to relevant frameworks.
Similar RFPs
Frequently asked questions
- When is the submission deadline?
- Submissions are due August 25, 2026. Questions must be submitted by August 25, 2026.
- Who issued this RFP?
- It was issued by Chicago Housing Authority. The work is located in Chicago, Illinois, United States.
- Who is a good fit for this opportunity?
- Swimlane Turbine implementation and cloud platform specialists
- Experience deploying security orchestration, automation, and response use cases
- Qualified professionals for playbook, workflow, integration, and AI automation configuration
- Strong technical support and incident escalation capabilities
- Experience with security compliance frameworks, reporting, and knowledge transfer
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.