A vendor is sought to provide comprehensive research and support services for public outreach, communications, and engagement initiatives. The scope of work includes on-call research services designed to enhance public communication efforts, assess campaign effectiveness in promoting water conservation or related initiatives, and track brand awareness for platforms such as bewaterwise.com. Additionally, the vendor will be responsible for evaluating knowledge and participation rates in rebate programs, reviewing previous research, and offering guidance for future studies.

Key activities will involve employing best industry practices to benchmark current outreach strategies, measuring the efficacy of various communication channels and campaign variables, and developing optimized collateral. The selected vendor should offer multilingual services, including translation and facilitation by interviewers and focus group leaders fluent in Spanish and Mandarin. Responsibilities also include survey and interview design, data analysis, providing actionable recommendations, and supporting digital and print collateral production for outreach efforts. Deliverables are expected to encompass survey implementation, analysis through an accessible online interface (including mobile access), and mailer design, printing, and distribution services.

The vendor will be required to provide a detailed methodology, work plan, schedule, and budget as part of their service. All questions pertaining to this opportunity must be submitted by December 19, 2025.