The organization seeks a qualified vendor to deliver comprehensive advisory services covering up-to-date research in digital technology, IT market analysis, vendor identification, pricing evaluations, and strategic insights. The scope includes providing advanced tools and advice that support budgeting initiatives, industry best practices, and tracking jurisdictional trends, ensuring informed, data-driven decision-making and effective business process adoption.

Vendors are expected to possess a deep understanding of market dynamics, vendor capabilities, and emerging threats. Services should offer scalable access, supporting a range of stakeholders from technical staff to executive leadership. Key focus areas include strategic technology investment alignment, risk identification and mitigation (including cybersecurity and implementation risks), development of digital transformation strategies and roadmaps, and crafting IT strategies that encompass enterprise architecture, infrastructure modernization, process redesign, and cloud adoption.

Additional requirements include expertise in service design and user experience, with support in research, demand shaping, journey mapping, and methodology development. The vendor must also offer cyber security advisory covering risk management, incident response, and compliance guidance, all contributing to advancing the organization's strategic objectives. The contract will run for one year.