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Statewide Cashiering System Request for Information

Overview


Business Systems (ERP, CRM & POS)
Tennessee, United StatesPosted: September 12, 2026Deadline: October 1, 2026

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SUMMARY


The agency is conducting an RFI for a statewide cashiering system with implementation services. The desired solution must support secure payment processing, cash drawer management, integrations, reporting, document handling, accounting synchronization, and comprehensive audit controls.

KEY REQUIREMENTS


TIMELINE


RFI Issued: September 11th, 2026

Vendor Written Questions and Comments Deadline: September 25th, 2026

State Response to Written Questions and Comments: October 1st, 2026

RFI Response Deadline: October 5th, 2026

QUESTION DEADLINE


September 25, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


State Of Tennessee, Department Of Finance And Administration, Strategic Technology Solutions

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DESCRIPTION


The issuing agency is seeking information from vendors that can provide a statewide cashiering system and related implementation services. Respondents should describe their cashiering system offerings, implementation approach, and capabilities for supporting agency-wide financial transaction processing.

The system should provide comprehensive audit and security controls, including audit trail viewing, granular access management, Enterprise Single Sign-On or configurable Multi-Factor Authentication, and role- or risk-based authentication enforcement. It should support current versions of major web browsers, equivalent functionality across desktop, mobile, and web environments, and administrator configuration of page layouts, fields, and workflows.

Required capabilities include API-based and manual data exchange with agency applications, database connectivity, data dictionaries, entity relationship diagrams, dashboards, reporting, batch inquiries, document storage and viewing, and low-code or no-code report creation. Functional requirements include support for multiple payment types, automated receipt delivery, cash drawer management, balancing and reconciliation workflows, accounting synchronization, bank reconciliation or compatible export capabilities, and detailed audit records for transactions, adjustments, and user actions. Questions must be submitted by September 25, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due October 1, 2026. Questions must be submitted by September 25, 2026.
Who issued this RFP?
It was issued by State Of Tennessee, Department Of Finance And Administration, Strategic Technology Solutions. The work is located in Tennessee, United States.
Who is a good fit for this opportunity?
  • Cashiering, point-of-sale, or government financial systems provider
  • Experience implementing enterprise or statewide payment-processing platforms
  • Expertise in integrations, APIs, accounting synchronization, and database connectivity
  • Strong capabilities in identity management, SSO, MFA, audit controls, and data security
  • Experience delivering configurable dashboards, reporting, document management, and workflow tools

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