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Software Consulting Services and Maintenance Support

Overview


Software, Web & Mobile Development
Philadelphia, Pennsylvania, United StatesPosted: July 13th, 2026Deadline: August 10th, 2026

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SUMMARY


Seeking a vendor to provide specialized software consulting and maintenance support for an agency system involving basis2, Oracle forms, database manipulation, and water billing functionality. The scope emphasizes deep technical expertise and production support capabilities.

KEY REQUIREMENTS


CONTRACT DURATION


12 months

TIMELINE


Issue Request for Proposals: July 13th, 2026

Pre-Proposal Meeting: July 20th, 2026

Deadline for Questions: July 27th, 2026

Response to Questions Posted: August 3rd, 2026

Submit Proposals: August 10th, 2026

Notice of Intent to Contract: August 28th, 2026

Project start: December 5th, 2026

QUESTION DEADLINE


July 27th, 2026

CONTACTS


Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

Issuing Agency


City Of Philadelphia

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DESCRIPTION


The procuring agency is seeking a vendor to provide software consulting services and ongoing maintenance support for its existing software environment. The work requires detailed knowledge of the agency’s software, including its internal structure and architecture, as well as strong familiarity with water billing operations and related production support needs.

The selected vendor is expected to be capable of modifying basis2 source code and all developed interfaces, manipulating the agency database, developing Oracle forms, and resolving billing-related production issues through a deep understanding of basis2, water billing functionality, and Oracle system interactions.

A pre-bid meeting is scheduled for July 20, 2026. Questions must be submitted no later than July 27, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due August 10, 2026. Questions must be submitted by July 27, 2026.
Who issued this RFP?
It was issued by City Of Philadelphia. The work is located in Philadelphia, Pennsylvania, United States.
Who is a good fit for this opportunity?
  • Software consulting firm with experience supporting legacy enterprise applications
  • Demonstrated expertise with basis2 source code and interface modifications
  • Strong Oracle development capabilities, including Oracle Forms
  • Experience with database administration and direct data manipulation in production environments
  • Background in utility or water billing system support
  • Proven track record resolving complex billing and system integration issues
  • Mid-sized or specialized firm able to provide responsive maintenance and technical support

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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